Nigeria: The Trouble With GSM

1 December 2001

Customers of two of the licensed GSM operators MTN and Econet complain of unsatisfactory mobile phone services

Three months after the commercial launch of the GSM phones, many Nigerians who subscribed to MTN Nigeria Communications Limited and Econet Wireless are complaining of high tariff. They are also complaining that so far, the services of the GSM firms have been less than satisfactory. There has been widespread disillusionment by subscribers over the frequency with which calls are transferred to the voice mail.

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