Compass Botswana has identified function catering and remote site catering as two further opportunities for growth in the hospitality industry.

Michael Dark, Operations Manager for Compass Botswana said: "In addition to function catering and remote site catering, we expect to see growth in areas such as outsourced catering, government tenders and Facilities Management opportunities."

He said Compass Botswana is a leading independent food service and integrated Management Company that has been operating successfully in Botswana for the past 16 years. The company, which is 40% owned by local shareholders who contribute regular strategic input and advice, has a good understanding of the local market and is committed to the economy and people of Botswana.

This expertise already bodes well for Compass Botswana, as the company currently holds 25% of the outsourced catering market, with major clients such as Botswana Accountancy College, Water Utilities Training School, Bank of Botswana and Gabarone Private Hospital. The company's good work in the region was recognised in 2005 when it received the PMR Golden Arrow Award for the best executive caterers in Botswana.

"We operate contracts across a broad spectrum of clients," says Dark. "Our main focus is outsourced catering, however we do have a firm knowledge and understanding of Facilities Management. We service Botswana Accountancy College with a full Facilities Management contract, which includes cleaning, laundry, landscaping, staff feeding, front of house, maintenance, security and accommodation."

Compass Botswana's unique strength is the company understands of the Botswana market, as well as its reliable and consistent delivery of product and service to customers.

"Our customers are key stakeholders of our business, as are our employees," says Dark, who goes on to explain that the majority of Compass Botswana employees have been recruited locally.

Staff empowerment is integral to the business, with a mentorship programme that includes biannual assessments of employee's progress. "Many of our employees have grown significantly since they have been in our employ, and some have enjoyed promotions from food service assistants to management positions," explains Dark.