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Zimbabwe: Hospitality Industry Maintains Staff Levels
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Financial Gazette (Harare)
27 March 2008
Posted to the web 27 March 2008
Staff Reporter
Harare
ZIMBABWE'S beleaguered hospitality industry has managed to maintain its staff levels, despite viability problems caused by hostile government policies and an accelerating staff exodus to South Africa, The Financial Gazette can report.
Figures from the Hospitality Association of Zimbabwe (HAZ) this week showed a marked increase in the number of workers in the country's hospitality industry from 18 492 in 2005 to 20 381 at the start of this year.
John Chidzomba, an official in the Human Resources Directorate of the HAZ, said these figures only reflected workers who were contributing to the Catering Industry Pension Fund.
Chidzomba said many more workers in the country's hotels were not contributing to the schemes and these had been left out of the statistics.
"These figures give a rough idea of the number of workers in the industry but there are other workers who are not reflected in the statistics," Chidzomba told The Financial Gazette this week.
He attributed the increase in the number of workers in the hospitality industry to a massive recruitment by local hotels and tourism industry players.
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He acknowledged that the industry was losing critical staff to neighbouring countries, particularly South Africa.
"I think the increase in the number of workers employed in hotels is a result of the recruitment (of additional manpower) by hotels to replace those who are leaving. Unfortunately, the inexperienced staff have compromised service delivery. The (promotion) of newly qualified people into higher offices has threatened the viability of the industry," he said.
"The World Cup has caused many problems for the industry because South Africa has embarked on an accelerated recruitment in the region and their first stop is Zimbabwe," Chidzomba said.
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