Patrick Jaramogi
23 April 2008
Kampala — THE health ministry plans to improve the relationship between health workers and patients in government hospitals. The clinical mentoring services will be conducted with the help of the UK-based International Centre for Equal Healthcare Access.
"This is a new development that we feel will enhance quality health care. We want patients and health workers to have a cordial relationship," said the commissioner for clinical services, Dr. Jacinto Amandua.
He was last week meeting the UK group led by their founder, Marie Charles, at his offices in Kampala.
Cases of midwives abusing and harassing expecting mothers are rampant in labour wards.
Amandua said all health workers would be required to do at least 16 hours of "professional service".
He added that the ministry would ensure that all health centres and hospitals have special rooms to accommodate visitors as a means of boosting relationship.
"Clinical mentoring is paramount in health centres. After being empowered, these workers will enjoy their jobs and handle patients with love," said Marie Charles.
She said the system had succeeded in Burundi, Rwanda, Ethiopia, Lesotho, Zambia, Zimbabwe, South Africa, Nepal and Vietnam.
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