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Nigeria: Why We Offloaded Passengers - British Airways
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This Day (Lagos)
2 May 2008
Posted to the web 2 May 2008
Lagos
British Airways, yesterday, rationalised the offloading of Nigerian passengers on board BA75 flight to Lagos last month.
It said the decision was taken in consultation with the United Kingdom Police in order to ensure safety of the said aircraft and passengers.
In a statement made available to THISDAY, the airline said the "disruption" on board the aircraft required the presence of policemen to contain the situation which it said was regretable.
"We regret the upset that the events onboard the BA75 to Lagos on 27th March have caused in Nigeria. We have made it clear that the decision to offload passengers was made in consultation with and on the advice of the UK police, and the sole aim of this decision was to ensure the safety of our passengers, aircraft and crew.
"Offloading passengers is not a decision that is taken lightly and is a rare occurrence. However the disturbance on board the BA75 service to Lagos on Thursday 27th March was a very serious incident which required the presence of 20 uniformed police officers to regain control of the situation" the statement said.
It further noted that "Given the level of disruption on board the plane as it was preparing to depart, it was not possible to pinpoint which passengers were the most involved. In addition our crew were subjected to both verbal abuse and physical assault which, in the confined space of an aircraft, can be a particularly serious issue. Hence the police decided, with the agreement of the Captain, that it would be unwise to let all the passengers travel on the aircraft as their behaviour could pose a safety risk".
The statement said that "Of the 133 passengers offloaded following the disturbance 64 re-boarded the flight before take-off. Those offloaded were of various nationalities including British & American passengers. There was also a mix of nationalities among those who flew including Nigerian passengers".
On the arrest of one of the passengers, the airline stated that "The arrest and detention of one of the passengers involved was a police decision and is not something that British Airways can comment on.
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The remaining offloaded passengers were offered overnight accommodation where appropriate and were rebooked on alternative flights".
"British Airways has a long and proud history of serving Nigeria and its people.
For over 70 years the Airline has flown from the UK to Nigeria, connecting the country to the rest of the world. We are working with the Nigerian government to ensure we continue to provide our Nigerian passengers with the high standard of customer service British Airways is renowned for", it said.
There is no point in critising BA, without coming up with a solution.The FGN should make private arrangements to pick our deportees in Europe in a dignified manner.The behaviuor of BA crew and Met Police on 27/03/08 was due to the normal British institutionalised racism and disregard for other races.All the passengers that disembarked were black.Would BA take the same action if thepassengers were white Americans, canadians or Europeans. the answer is NO.We demand an unreserved apology and we expect the FGN if they truly represents Nigerians to suspend BA landing rights in Nigeria for 10 years as a deterent... [Read Full Text]
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