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Namibia: Nored Changes Vending Machines
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The Namibian (Windhoek)
8 May 2008
Posted to the web 8 May 2008
Oswald Shivute
Ongwediva
THE Northern Electricity Distribution Company (Nored) will install 90 state-of-the-art online vending machines next month to provide a better service to its clients.
The terminals will cost the company N$3,5 million and will replace the current ageing machines that have been frustrating customers because of breakdowns and non-availability of parts.
Launching the project at Ongwediva on Monday, Nored Chief Executive Officer Gottlieb Amanyanga said vending machine technology for the purchase of electricity has seen "a tremendous growth in popularity over the past few years, becoming a standard procurement of electricity tokens method amongst consumers in today's busy environment".
Amanyanga said the new technology will also be accessible to those villages which have access to electricity and are linked to the telecommunications network.
The benefits of this new technology, Amanyanga said, are enormous for their customers in terms of convenience and for Nored in enhancing service delivery and the maintenance of the required quality of service standards.
Amanyanga assured the public that the new machines are user friendly, adding that customers would be able to buy power at any vending point within Nored's area of supply.
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With the new technology Nored would also be able to introduce the buying of electricity tokens via cellphone, ATM and Internet in future.
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