Lukong Pius NYUYLIME
31 October 2008
Public arena, private rooms, customer services and surrounding environment are the major classification criteria in application. Classification of lodging establishments, particularly classical hotels, in Cameroon takes into consideration certain clearly defined criteria.
Classification in the sense of the administration entails ensuring the fulfilment of certain conditions ranging from physical presentation of the hotels, facilities at the service of the customer, and customer services, among others.
Once examined by the committee in charge of hotel classification, acknowledgement is done through the attribution of a star. Hotel, therefore are classed into increasing categories from one to five stars.
One-Star Hotel
Public arena
The entrance must be independent for hotels that equally run other facilities such as restaurant, bar or night club. The reception must have an area of at least one metre square.
Common toilets for men and women must have an English flushing toilet system and a wash hand basin with hot and cold water. Other facilities include the presence of a receptionist who serves as adviser and a lift or lifts for four storey hotels.
Private Rooms
The hotel must have a minimum capacity of ten rooms with measurements as specified by the law. Each room must have a water system toilet, double winder ventilation, telephone, identification number on each door, electrical installations, and 80 by 190 cm bed.
Customer Service
Beddings and toilet towels must b changed twice daily. The toilets must be provided with soap, toilet tissue and deodorants daily. Three types of payment must be applied, cash, travellers cheque, and foreign currency.
Surrounding Environment
Access to the hotel must be well developed. Parking lot should make provision for at least one vehicle per three rooms.
Two-Star Hotel
Public arena
The entrance must be independent for hotels that equally run other facilities such as restaurant, bar or night club. The reception must have an area of at least two metre square.
Common toilets for men and women must have an English flushing toilet system and a wash hand basin with hot and cold water. Other facilities include the presence of a receptionist who serves as adviser.
There should be a simple telephone booth at the entrance hall and information and message facilities.
Private Rooms
The hotel must have a minimum capacity of 20 rooms with measurements as specified by the law. Each room should have a dimension of at least two metre square, must have a water system toilet including a mirror, double winder ventilation, telephone, identification number on each door, electrical installations, and 80 by 190 cm bed. It should also have a 160 by 200 cm bed for two persons with mattress of 0.13 m thick.
Customer Service
Beddings and toilet towels must b changed twice daily as well as after the departure of a client. The toilets must be provided with soap, toilet tissue and deodorants daily.
Three types of payment must be applied, cash, travellers cheque, and foreign currency. The hotel must equally have the following: a television receiver, a serf, restaurant, dry cleaning and ironing facilities.
Surrounding Environment
Access to the hotel must be well developed. Parking lot should make provision for at least one vehicle per three rooms.
Three-Star Hotel
The three-star hotel has all the facilities of the one and two-star hotels but the difference lies in the following. The building and its installations are of very good quality and in constant maintenance, has a meeting hall with a capacity of 30 people, separate toilets for men and women, sporting facilities, notably, a swimming pool, a tennis court and valley ball field, telex, 30 bed rooms, internal telephone, room information on room, food prices, breakfast in the rooms, credit card payment system, garden, guarded parking lot both day and night, etc.
Four-Star Hotel
It must be a hotel with excellent building and installations and in perfect state of maintenance. It has all the facilities of the three-star hotel but distinguishes itself through the following: the entrance hall must have currency exchange services, flight reservation, vehicle hire, dressing room, first class restaurant and an independent hall for breakfast.
The four-star hotel must have an air conditioned bar, a banquet hall, at least 40 rooms and two suits all air conditioned with facilities such as envelops and writing pads, courier and message service. The four-star hotel must have a secretariat with all its accessories.
Five-Star Hotel
It is a hotel with very high quality and tasteful building, architecture and other installations, all in perfect state of maintenance. It has all the facilities of the four-star hotel.
All rooms must have a reception section with dimension of 35m2 for the first 10 rooms, 1.80 m2 for the 11th to the 100th room and 1.45 m2 for the 101 400 room. It should have several meeting rooms with capacity of 30 people.
Minimum capacity should be 50 rooms with at least three suits. The bedroom should have supplementary facilities such as : arm chair, hair dressing mirror, foot mirror, bed carpet, etc.
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tieggar! it is true that they have not mentioned anything about security which i know is common with assessments made by the government. however, that does not give you room to come on this site and make yourself a self-proclaimed prince! this attitude of us cameroonians who have been abroad making it look like winning the world cup is such a disturbing one. if you want to go back and live in a hotel, who cares and your so called peers...organise park boys to be your temporary security men/women. i met a young english man who had been to not less than 5 safaris in africa but he did not make a fuss about it. now you with your so called souvenir from the state, the world must know! what is it about? oh i know...certificate of best bartender in pensylvania!
you "fucking-retard", you think you are so good? sun of a bitch, you ain't got shit so don't mess with, try to get you a life O.K
you sound like one of those retarded-armed robbers around Bamenda town, fo sho that is why you are against security, retards like you are waiting for pple abroad to come back home so that you can reap them off what they've got
What a shame you guys didn't even talk about security, how do you think we feel when we come back there with our suovernirs from the states and we get robbed in hotles thinking it was the safest place to be, you better turn to put some thing concerning security or else the stars and the rating would not be convinceble enough to get people to those hotels. I'm soon comming so do that for me, and hurry up because I don't wanna come there with my peers and beembarrassed about the kind of hotels we have in my country with security being replace with theft.