23 April 2009
In line with its vision of offering quality air services to customers across Africa, Med-View Airline has opened an office in Lome, Republic of Togo to serve as a window into the West African sub-region.
This is happening at a time the Togolese government itched for a strong airline to handle its Hajj pilgrim operations.
Speaking at the opening ceremony of the Med-View Airline Lome office called Med-View Travels Konsult, the representative of the Nigerian Ambassador to Togo; Joe Waribagha commended the efforts of the airline to set up an office in Lome, noting that many Muslim Togolese have had terrible experiences while trying to perform the Hajj in Saudi Arabia.
He extolled the management of Med-View for winning the trust of the Saudi authorities who gave them the right to issue visas for anyone or group wishing to perform the lesser Hajj.
He however urged the airline to ensure that customer satisfaction remains its sole aim as the success or failure of any organization lies in its customer satisfaction.
"It's good that our people from Togo can now travel to Saudi for Hajj without having to go to Ghana to obtain the visa. Visas can now be issued from Med-View office here in Lome . So they'll provide an aircraft that will fly people directly from Lome to Jeddah. That is commendable and the Embassy is ready to support the airline to any length. Our doors are open 24 hours and we'll do our best to assist this laudable move by Med-View", he said.
Earlier the management team of the airline paid a courtesy call on the Director General of the Togo Civil Aviation Authority (CAA), Latta Dokisime Gnama who pledged to fast-track all processes that will ensure Med-View stabilizes its operations in Togo .
He added that many Togolese pilgrims had passed through harrowing experiences in the course of performing Hajj, a development which prompted the government to set up the National Commission on Hajj to work out modalities on how to partner with an airline that can fly pilgrims directly from Lome to Jeddah.
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