Family Health International official Caroline Mackenzie says they're excited about the public debate generated by CycleBeads for family planning. "Allow me to respond to the issue of men moving the markers on the beads. This is best suited for couples who talk to each other. We're working with men to ensure they are involved in women's reproductive health. Yes; the method has been in use in many countries. We're trying to revitalise it and create awareness. For details, visit www.cyclebeads.com."

***

Developers of the Standard Days Method and CycleBeads, Georgetown University's Institute for Reproductive Health, are happy the method is useful to Kenyan women, says Susana Mendoza Birdsong. "CycleBeads is a modern method found to have a 95 per cent efficacy rating. The SDM is a simple method with CycleBeads. Studies show the method increases couple communication. Check wwww.irh.org"

***

KPLC staff were not involved in cutting down trees in Stephanie Kinyanjui's father's home at Solai, Nakuru, which, she complained some time back, caused a lot of trauma for the old man, says corporate communications officer Kevin Sang. He adds: "We've since established and informed them that the people involved were neither KPLC employees nor its agents. They were from a contractor working for another organisation involved in electrification projects in the area."

***

Posta is trying to establish the circumstances around the delay in delivery to the UK of Nelson Marufu's parcel, says GM (courier service) Elizabeth Mwaura. "Refer to the complaint on the parcel dispatched by EMS. This is to confirm that the matter is receiving due attention. We shall get in touch after a comprehensive report from the UK. We take this opportunity to apologise to you for the inconvenience suffered. Please, furnish us with your mobile number for follow-up."

***

Can Posta also explain to James Gakuo why their Post Office at the Kenyatta National Hospital, Nairobi, where its services are perhaps needed much more than in many other place has the luxury of closing during the lunch-hour in these days of cut-throat competition? This, according to James, borders on the illegal as it's during lunch-time that those visiting patients, and staff get an opportunity to rush and post a letter or send a money order.

***

Feeling shortchanged by Telkom Orange is the subscriber whose landlines have been as dead as a dodo for five years. He poses: "I wonder which business would not be keen to earn from clients. Watchie, what is even more annoying is that the company enticed us to go for the pre-paid service and thus locked up our money. Shouldn't they refund the money with interest?"

***

There's no need to locate a university campus on Mombasa Road, Nairobi, says lecturer X.N. Iraki. "The next should be in cyberspace so that you read at home. After all, university is not a place, but an idea. Curiously, the world's most famous universities such as Harvard have only one location! Bringing services closer to the people goes against the idea of a university. A student should get out of his locality and explore the universe of ideas or "end up uncompetitive."

Have a scholarly day, won't you!