Kigali, Rwanda — City commuters in Kigali will continue facing transport problems unless government waives taxes on passenger service vehicles, an investor in the sector has warned. The investor reasons that waving import duty on buses, coasters and minibuses will attract more investors in the transport sector thereby reducing costs of doing business in the region.

The traveling public in Kigali has continued suffering in the morning hours and in the evenings, partly because of the "few" commuter taxis in the city.

"Traveling into and out of the city is a serious problem.

We wait for longer times at bus stops wasting a lot of time," Ms. Paulina Mukandoli, who works in the city, says.

In Kigali, the problem of finding passenger vehicles during rush hours is exacerbated by what, Charles Ngarambe, the executive chairman, Kigali Bus Services, a leading city passenger bus company, calls, "confusion in the transport sector and high taxes on passenger vehicles."

As of last year, Kigali had 750 commuter passenger vehicles including coasters and minibuses, but passengers still spend long hours either walking on foot or waiting for vehicles that are usually unpredictable.

It is estimated that 100,000 people use public passenger vehicles in Kigali daily.