Lagos — Despite tremendous developments achieved in Nigeria 's information and communications technology sector, the level of internet penetration is still low. This is however set to change as Geoidtel LLC from the United States of America, makes an entry into Nigeria 's ICT market with the start of Geoidtel (Nig) Ltd.
Conversant with the fact that internet access is hampered by high cost of infrastructure, high subscription fees and poor quality of service to both the city and rural areas; the company's entry into the Nigerian market is set to address these issues.
Geoidtel Nigeria, a new entrant into the Nigerian internet service provision space,is a provider of affordable high broadband internet connections via (Very Small Aperture Terminal) VSAT.
Mr. Olubiyi Ismail, Chief Executive Officer of Geoidtel Nigeria, stated that the company's focal point as a high broadband ISP, is on optimum customer satisfaction through the delivery of internet service with very high speed, yet at costs affordable to Nigerians desirable of very fast internet service.
"At Geoidtel Nigeria, customer satisfaction remains our watchword. The main objective underlining our entry into the Nigerian market at this point is to make the internet more ubiquitous to the Nigerian populace. We have identified the various challenges which customers face in accessing the internet, and I dare say that internet services remain below satisfactory level to customers. Our entry into the market would fully address those issues, hence our prospective customers would be offered the best of internet services, via VSAT", the CEO stated.
He maintained that, Geoidtel, at its formative stage engaged the services of consultants conducted its own research and gauged the satisfaction level of subscribers to internet in the country and this showed the obvious poor quality of services rendered by most providers, hence the company's bold entry into the Nigerian internet space.
Geoidtel's bouquet of internet services is backed by technical superiority, which Ismail said remains unrivaled in Nigeria 's internet market.
The company's technical support team, which comprises of highly trained engineers whose experiences span several years in the ICT industry, LEADERSHIP gathered at the weekend would be available at all times to address technical issues which might arise, 24 hours a day, seven days of the week.
The company has also pledged a swift response time to clients' call within the country. The company has already put in place two Network Operating Centres where issues of requests and complaints would be swiftly addressed.
The Network Operating Centres are located in Lagos , and Maryland in the USA . Geoidtel provides its high broadband internet connections through the HX and HN hubs from Hughes Networks System in the USA . The company's teleport is located in New Jersey , USA, where all services are transmitted from an 18metre antenna.
Hughes HN & HX satellite products enable fixed and mobile voice, fax, and data services countrywide, keeping people and businesses connected anywhere in the world. Geoidtel's world-class telecommunications offering would help to connect rural and other hard-to-serve areas at affordable prices.
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