23 March 2012

Nigeria: Aero Introduces a New E-Payment Option for Customers

As part of her continuous improvement on customer-focused services, Aero, West Africa's oldest aviation company has introduced an entirely new, fast and convenient mobile money payment on the platform of U-MO.

This is the first of its kind in the Nigerian aviation industry as Aero ticket can now be paid for from an electronic wallet on the mobile phone. This is a product that enables customers to pay for their flight tickets using their mobile phones. The introduction of the mobile money platform is in addition to other booking and payment options provided by Aero for the customers' convenience.

Mobile money is a virtual account that can be accessed through the mobile phone to make payments and transfers.

No doubt, the airline has defined air travel in a way that was originally thought to be unachievable.

The new service is the first of its kind in the industry in the West African region. It is further proof of Aero's desire to empower more people to fly more often by offering great value fares. The airline believes air travel should be affordable and accessible to all and they are doing just that by introducing this payment platform.

U-Mo is a mobile money service which enables users make and receive payments as well as conduct other financial transactions with their mobile phone.

U-Mo enables you create an e-wallet on your mobile phone for handling your transactions. With the value on U-Mo account, customers can pay for goods and services, Aero flight ticket, top-up your phone air time, transfer and send money to friends, family, and colleagues.

The application which has been integrated to the aero ticket-sale booking engine offers customers the opportunity to make payment for flight tickets from any part of the world using the mobile phone.

According to the Managing Director for Aero, Capt. Akin George, "This new service is going to revolutionize how people purchase their airline tickets, and also what they expect from their airline. For our customers who don't have access to computers to purchase tickets, they can now do so from their phones through Aero's U-MO electronic wallet option. With this new service, they can pay and fly! It is all about our values as the continent's leading low cost carrier to empower our customers."

He went on to say, "We are pleased to introduce this service to our esteemed customers. This is to further assure them that we are always one step ahead in ensuring convenience, safety and security when flying with us. This is another step in the airline's strategy to make buying Aero's ticket a convenient experience for Aero customers across the country, allowing them to pay for their tickets without having to physically visit the airline's sales outlets. We keep improving our technology and allow our customers to buy tickets from wherever they may be- in their offices or within the comfort of their homes"

The new payment option is not only intended to bring increased operational efficiency and cost effectiveness for the airline, but also greater convenience for the travelling public. It will help by freeing our airline's reservation office to enable us focus more on providing other value added services to our customers.

"It should be recalled that Aero payment has been made easier through other payment options like Aero webmobile, ticket payment online, excess baggage payment online etc. We are constantly extending the breadth and depth of our services to match the challenges of the industry, we remain committed to our goals which are based on high safety standards, reliability and on-time schedule," the MD said.

The airline has been the market leader in on-time departures and arrivals and other innovative services in the domestic and regional markets. With the introduction of this payment plan, Aero has taken another giant stride towards consolidating its position as the leading regional carrier in Nigeria.

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