23 April 2012

Liberia: New Accountability Tool To Track Service Delivery Launched

On Thursday, April 19, 2012, the Liberia Media Center launched a new web-based application design to monitor, track and score government's progress in the implementation of the 150days Action Plan. The Action Plan was adopted on 1st February, as an interim development policy framework for the Government of President Ellen Johnson Sirleaf.

The system works by gathering reports on progress around each of the 83 development action steps (promises) and illustrating the progress through a statistically supported web-based graphical application. The design concept allows for tracking progress at promise, sub-pillar and pillar levels through graphical representation. The reports or evidence of progress are typically collected as news reports, field reports, or official reports solicited through FOI Request.

Launching the tool, IREX Chief of Party Tilly Reed said the “tracking barometer of the government’s deliverables, in our view lends support to IREX Year Three Theme ““Fighting corruption, promoting gender and youth development and reconciling Liberians”, as a more transparent Liberian government is pivotal to achieving each component of this theme.

She said the tool is a “useful platform for policymakers to track progress on government’s successes without necessarily doing much leg work of their own. They would be able to see, via a single interface, the performance of different sector agencies.”

With this application, the statistical system will automatically upload to the site the data that has been keyed in from the field. The site has three main interfaces. The home and loading page loads the application and presents overall percentage of progress based on the performance at promise level. The pillar group status loads and presents overall progress at pillar group level and the sub pillar group level, which loads and present overall progress at that level. The next level is the promise level, which captures the status of progress across the promise level and is represented as a fraction of the total percentage.

The goal of the initiative is to improve service delivery through improved oversight from non-state actors including civil society and the media.

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