24 May 2012

Zambia: Good News for Stanchart Clients

STANDARD Chartered Bank has partnered with Multi-Choice Zambia to roll out a payment mode for customer subscription on its mobile banking system.

The Bank has been providing this service since April this year and it allows Standard Chartered Bank's customers to pay their DStv subscription through their mobile phones.

Standard Chartered Bank Head of Consumer Banking Sonny Zulu said the partnership with Multi Choice would enhance the DStv experience of our customers as they continue to enjoy it various world-class subscription options.

"The Bank would continue adding more service providers to our Mobile Banking platform in consultation with our customers because we see this service as part of our drive to provide a customer focused service,".

Mr Zulu said ccustomers with 'international roaming' were also able to complete their transactions from wherever they were.

"Our motivation is to enhance the service experience of our customers through the provision of innovative products and services that promote convenience in the financial activities of our customers.

And Multi Choice Zambia General Manager, Simon Bota, said his firm was excited that its desire of creating more payment platforms for subscribers was being fulfilled.

Mr Bota said the partnership with the bank was a testimony that Multi choice wanted to continue improving customer service experience with regards to payment of monthly subscriptions.

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