Tanzania Daily News (Dar es Salaam)

27 June 2012

Tanzania: Vodacom Upgrades M-Pesa Network

Vodacom Tanzania has expressed confidence in its money transfer service, Vodacom M-Pesa, as a product with the widest coverage in the country following recent network upgrades to enhance customers' experience.

According to the company's Managing Director, Mr Rene Meza, Vodacom M-Pesa services assure customers of stability and safety when receiving, sending, and paying for goods and service and for saving money. Over the weekend, the company conducted an M-Pesa network upgrade across the country so as to ensure that customers continue to enjoy premium services.

With close to 20,000 M-Pesa agents countrywide, he said, the services continue to make it easy for customers and subscribers, who add up to almost three million, to access the service even in the most remote areas. He said that Vodacom also allows customers to enjoy various M-Pesa promotions country-wide in a bid to reward their continued support and loyalty.

The promotions include offers for free airtime, rewards to customers through a competition conducted jointly with the Gaming Board of Tanzania. "We have come up with several promotions which offer our customers free airtime bonus once they send or receive money through M-pesa.

This is a way of appreciating our customers and to attract more people to join this transformational service. We shall keep coming up with more promotions for our M-Pesa customers as days go by," says Mr Meza, the Managing Director. Vodacom M-Pesa service was introduced in 2008 and has since made great contribution to the country's socio-economic development and revolutionized the way people do business locally and across borders.

Mr Meza is confident that with the planned investment of over 130bn/- in its network upgrade which will open some erstwhile uncovered areas to Vodacom products and services, more Tanzanians will be able to use the service.

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