The Independent (Kampala)

Uganda: Barclays to Take Customers to Malaysia

Barclays bank excited its customers in the quarterly business clinic which took place at Sheraton Hotel in what they called Barclays Business club seminar recently.

The managing Director Charles Ongwae said this was in response to many of their customer's needs.

"These trips are responding to their needs, we realised that we need to serve our customers better than our competitors and we want to make their lives easier and we need to make sure that we are relevant."

"We take them out and we recommend them to look out for technology to bring to Uganda, we want our local business customers to learn more about business especially branding" he said.

According to Annet Kiconco the Head of Corporation, the bank holds seminars quarterly for Barclays business club customers aiming at creating opportunities for the Small and Medium Enterprises (SME) segment to interact with leading business consultants and share best practices on how best to position their businesses in changing economic times.

"We will increase business clinics and we want our customers to do business and quarterly business trips to Malaysia and Turkey" she said.

The Business Club offers other numerous benefits to members such as relationship management, longer banking hours, exclusive business suites and counters, trade shows, business magazines and subsidised transaction pricing on their banking.

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