The DA has processed more than 4000 billing complaints from the City of Johannesburg residents in the last five hours. Since 09:00 this morning we have been operating a one-stop shop at the Marks Park Sports Club to assist people with unresolved billing queries.

The massive turnout indicates that the City of Johannesburg's claims that the crisis has been resolved are simply not true.

The largest bill we have received thusfar is a R 518 000 water and electricity bill. In another case, a working class family was forced to take out a loan to repay their R74 000 water bill.

Any and all complaints we receive today will be taken directly to the City Council by our councillors. Once we have processed all the information we will also be taking these unresolved billing queries to the National Consumer Commissioner and the Public Protector for further investigation.

We will be open until 17:00 today, and everyone is welcome to submit their problems.

DA Caucus Leader in Johannesburg Mmusi Maimane.