The NEWS (Monrovia)

6 September 2012

Liberia: Delta Marks 2nd Anniversary Flights to Liberia

Photo: wikipedia
A Delta airliner

The United States' commercial air carrier, Delta Airlines on Tuesday September 4, celebrated its second anniversary flights between the West African state of Liberia and the United States. The airline operates three times weekly services from the Roberts International Airport in Monrovia, Liberia to the John F. Kennedy (JFK) Airport in New York, via Accra, Ghana, another West African state.

"Liberia is an important market for Delta and we are grateful for the support of the Liberian government and aviation authorities as we celebrate two successful years serving Monrovia," said Perry Cantarutti, Delta's senior Vice President for Europe, the Middle East and Africa.

"We are the only U.S. airline operating direct flights to Liberia and our continued investment here will serve to increase opportunities for trade and commerce between Liberia, the United States and the rest of the world," Cantarutti said. Since launching its first flight to Liberia, Delta airlines has increased its services from one to three times weekly.

The Delta flights are operated using Boeing 767-300 aircraft with 209 seats.

In addition to direct flights between Monrovia and New York JFK, the Senior Vice President of the airlines for Europe, the Middle East and Africa said Delta offers competitive priced fares on its nonstop services between Monrovia and Accra. "Passengers flying in Delta's Business Elite cabin benefit from comfortable seats with a 160 degree recline; all seats feature individual screens offering Delta on Demand - a wide selection of on-demand films, TV, games and music."

Cantarutti said while in flights, customers enjoy a personalized, five-course dining experience. He said by 2014, all flights to and from Monrovia will feature Delta's new full flat-bed seats, offering a 180-degree, horizontal full-flat bed.

According to a "fact sheet" from the airlines, Delta has introduced Economy Comfort - Delta's premium economy cabin product - on all its Monrovia flights.

Customers flying in Economy Comfort benefit from up to four additional inches of legroom for 35 full inches of seat pitch and 50 percent more recline than Delta's standard Economy class seat.

In March 2012, Delta and its joint venture partners Air France-KLM, with the support of the Liberian government, opened and dedicated a terminal at the Roberts International Airport in Liberia.

Terminal B, is exclusive to Delta and Air France-KLM passengers and provides upgraded facilities for passengers departing from Monrovia.

Currently Delta airlines is working towards the implementation of the GPS Approach technology that it has developed to improve the safety and reliability of aircraft operations at the Roberts International Airport.

According to airline engineers, Delta's GPS Approach system has been designed specifically for Liberia using U.S. Federal Aviation Administration standards.

It works by shifting navigational reliance from ground-based instruments to satellite-based equipment and was "successfully tested" in June this year. Once it is introduced, airlines will be able to use the new technology, opening up Liberian airspace to more international carriers.

According to sources, Delta is more than halfway through a US$1.2 billion expansion of Terminal 4 at its facilities at the JFK airport in New York which when completed will be one of the largest terminals in North America.

Delta is said to be offering customers with more than 55 onward connections from JFK, New York including Washington D.C., Philadelphia and Chicago.

Currently, around 70% of Delta's passengers flying from Monrovia connect to other destinations via JFK, New York.

Delta Airlines serves more than 160 million customers each year. During the past year, Delta was named domestic "Airline of the Year" by the readers of Travel Weekly magazine, was named the "Top Tech-Friendly U.S. Airline" by PC World magazine for its innovation in technology, won the Business Travel News Annual Airline Survey and was the recipient of 12 Executive Travel Magazine Leading Edge Awards for U.S. airlines.

With an industry-leading global network, Delta and the Delta Connection carriers offer service to nearly 320 destinations in 60 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft.

A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia.

Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-LaGuardia, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita.

The airline's service includes the Sky Miles frequent flier program, a world-class airline loyalty program; the award-winning Business Elite service; and more than 50 Delta Sky Clubs in airports worldwide.

Delta is investing more than $3 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status.

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