A series of complaints lodged to Foroyaa by NAWEC Customers from all works of life relates to what appears to be permanent power outages in the provision of Electricity in the country, which they said is reducing their productive capacity and undermining their income generation capacity.
Many want to know when the low and permanent power outages in the Greater Banjul Areas and Brikama would come to an end.
The NAWEC Public Relations Officer Mr Pierre Sylva was contacted to shed light on the cause or causes of the permanent power outages at NAWEC on Monday 8th October 2012.
However, Mr Pierre Sylva reminded the reporter of their policy which is that a request letter should be written to the Managing Director of NAWEC informing him of the issue(s) at hand and then the Managing Director would contact the person responsible and minute it to him/her as the Public Relations Officer of the NAWEC.
In the absence of that Mr Sylva said, he as the spokesperson of the NAWEC cannot talk to the Press.
It is unfortunate that NAWEC is not seizing the opportunity to talk to its customers without paying for advertisement. It is unfortunate that many institutions are yet to understand how to use the media and place many bureaucratic obstacles which only allow misinformation to spread. In the interest of the public the letter will be addressed to the Managing Director of NAWEC.