15 November 2012

Nigeria: Subscribers Urged to Protect Telecoms Facilities

The Nigerian Communications Commission (NCC) has urged telecommunications subscribers in the country to protect telecommunications facilities from theft and destruction even as damages to the facilities continue to affect service quality.

The call was made at the 9th anniversary of the telecoms consumer parliament which was held in Lagos, with a theme: "Telecom Infrastructure: An Imperative to Improving Quality of Service.'

The Executive Vice Chairman of NCC, Eugene Juwah, who made the call, stated that the protecting telecoms facilities was synonymous to having improved quality of service.

According to him, "Protection of infrastructure is imperative as it has a direct and indirect impact on both the quality of service and tariffs charged by the operators."

Juwah stated that the development of telecoms infrastructure is an important phase in the life cycle of the industry, and explained that infrastructure have impact on the consumers' quality of experience.

He said, "Telecoms facilities are the blood that sustains the industry. I appeal to all Nigerians to protect these infrastructures from vandalism, stealing and other abuses. The current trend globally is the conscious efforts made by all tiers of government to safeguard telecoms infrastructure available in the country through legislation. It is obvious that without telecoms infrastructure, there will be no telecom service, but while the government works to protect the facilities, it is our collective responsibility to work with the government in protecting telecom infrastructure in varied our localities.

The NCC boss added that there was the need for government to hasten action towards making telecom infrastructure a National Critical Asset that should be accorded priority attention, in terms of protection.

According to Juwah, Nigeria must strive to maintain an operating environment that is conducive enough to attract local and foreign investment.

He noted that Nigeria must avoid actions that could constitute a disincentive for investment, stating that everyone must learn to discourage and report every unauthorised usage or conversion of the telecoms facilities for other use outside what it is meant for.

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