The first generation of Tigo Sales School graduates received their honors on Friday at Tigo Muhima headquarters.
The group is composed by sixty young freelancers who undertook eight weeks of intensive training to further develop their business skills. The graduates were recognized by the Minister of Youth and ICT Jean Philbert Nsengimana.
The Tigo Sales School program is designed to tackle business education for the direct sales forces and customer operation teams with the objective of providing them with more tools to improve themselves and increase their opportunities to grow.
"We are forming a specifically-trained and effective sales force able to understand the market and provide our customers with a better Tigo experience and higher quality service", said Diego Camberos, Tigo Rwanda CEO. "The training will give them resources that will transcend their roles at Tigo and prepare them better for a long-term future," he added.
The head of sales and distribution of Tigo Rwanda, Chantal Umutoni, challenged the teams during the program to assess the skills they have acquired and help them put these new tools in context for the on-the-street action. The graduates for their part expressed their gratitude to Tigo Rwanda for believing in them and providing this opportunity.
Tigo Sales School is a novelty in Rwanda's telecom industry, implementing a comprehensive system that provides ongoing education for the sales force, increasing their opportunities to grow.