20 November 2012

Zambia: Zanaco - Probe Fraud Claims

ZANACO should probe the alleged fraud claims by its clients that their accounts have irregular deductions after making ATM withdrawals.

The explanation made by the bank's corporate affairs department is not very convincing because not all the customers use different banks to withdraw their cash which as it pointed out, can result in their cards being duplicated.

Zanaco being one of the best banks in Zambia should be well aware that these complaints have been going on for a long time now but no action has been taken and Briefcase urges the institution to get to the bottom of this matter before clients lose confidence.

MSCAZ partly to blame

WHILE the Mine Suppliers and Contractors Association of Zambia (MSCAZ) have a genuine complaint against their foreign counterparts, they are partly to blame.

This is because for a long time they have failed to form a formidable company that can manufacture quality spare parts and consumables locally.

The failure to explore this avenue is the reason why the local suppliers have failed to take full advantage of the yawning Congo DR market.

It is also understandable that there is need to come up with clear guidelines regarding who qualifies to do business with the mines but local suppliers should work torwards building enough capacity and a strong base to enable them compete favourably with foreign suppliers otherwise mining firms will have no better option than to import.

4th mobile network operator welcome

IT is good news from the Government which is in the process of repealing Statutory Instrument of 2010 which restricts the entry of the fourth mobile network operator in the country.

The move is alright for the purpose of competition as this will see a remarkable improvement in terms of service delivery and affordable rates.

But the Consumer Competitiion and Proetective Authority should ensure that there is no room for some unscrupolus people to come up with cartels.

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