Daily Trust (Abuja)

29 November 2012

Nigeria: Ban On Telecom Promos Will Improve Quality of Service - Experts, Subscribers

The ban on telecoms promos and lotteries by the Nigerian Communications Commission (NCC) will improve the quality of service of the operators' networks, National Association of Telecommunications Subscribers (NATCOMS) has said.

Also, some industry experts yesterday lauded the ban on promos, saying it has saved Nigerian telecoms sector from total collapse which would have resulted from bad quality service. The NCC had through its Director of Public Affairs, Mr. Tony Ojobo banned all telecoms promotions and lotteries being run by telecoms operators.

He said the regulatory agency had been inundated with several complaints from consumers and industry stakeholders that the various promotions being offered by telecommunications operators in the country were congesting their networks.

NCC's director said the commission carefully evaluated the complaints received, especially against the backdrop of sustaining the integrity of the networks, the general interest of the consumers and the socio-economic impact of these promotions on operators and other relevant stakeholders before the ban was slammed.

But a telecoms expert, Lekan Alao, who spoke to Daily Trust yesterday said the ban had brought sanity to the networks and saved subscribers nightmares in connectivity.

"If NCC had not stopped the promos, their networks would have collapsed by now," he said. Alao believed that the networks are not robust enough to accommodate the volume of calls generated by the attractions of promos, adding that operators should as a matter of urgency expand their networks to accommodate more surge that will be coming, especially during the coming festive period.

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