BARCLAYS Bank Tanzania has been announced the winner of The 2012 Bank of the Year Award in Tanzania.
The announcement came out in London during the annual Bank of the Year Awards which is administered by The Banker Magazine affiliated with the Financial Times.
Barclays Bank Tanzania Managing Director, Mr Kihara Maina, said during a press conference that the bank's goal was to become the Go-to-bank by 2015. "This great recognition comes through the dedication of all our staff to constantly elevate our service to our customers and thereby make their lives much easier.
"Tanzania has a total of 50 banks and being picked as The best bank in the country is such a joy to the Barclays family, our customers and stakeholders," he noted. The MD noted further that the award had recognized the significant investments the bank made in banking business by providing excellent services to its customers.
"Our promise to Tanzania is to invest even further so we can deliver truly World Class banking services," added Mr Maina. According to The Banker Magazine Barclays won this year's award for its innovative use of Information Technology such as its investment in workflow and imaging systems, its introduction of free ATM services, its innovative internet banking offering, development of its SME business and its turnaround in profitability between 2010 and 2011.
Barclays is a major global financial services provider engaged in personal banking, credit cards, corporate and investment banking, and wealth and investment management. With over 300 years of history and expertise in banking, Barclays operates in over 50 countries and employs approximately 140,000 people.
Barclays Bank Tanzania Limited first opened its doors in Tanzania in 1925 and continued to operate in the country until 1967 when its Tanzania operations were nationalized to become National Bank of Commerce.
With the liberalization of the economy in 1990s, Barclays Bank Plc made a decision to re-enter the Tanzania market and re-opened its doors in the year 2000. Barclays Bank Tanzania now has 22 branches, 41 ATMs, over 400 employees and over 110,000 customers.