THE Zambia Revenue Authority (ZRA) is working on capacities of large taxpayers' office and small and medium taxpayers' office to enable them to effectively manage their respective taxpayers.
This is according to Commissioner General Berlin Msiska during a workshop on Small and Medium Entrepreneurs (SMEs) sector prioritisation for taxation purposes in Chibombo yesterday.
Mr Msiska indicated that ZRA had demonstrated its responsiveness to changing characteristics of its taxpayers, including SMEs.
He said ZRA had benefitted from a consultancy study on SME taxation that was commissioned in 2011 under the support of GIZ whose objective was to detect and access the sources of poor tax compliance of SMEs.
He thanked Germany, through GIZ as the implementing agency for technical and international cooperation, for supporting the workshop.
He said GIZ had continued to render support for institutional development in a number of African countries.
"For ZRA in particular, GIZ is currently rendering support in the area of domestic resource mobilisation with the aim of ensuring that ZRA begins to collect public revenues fairly and effectively through improved service delivery for taxpayers," Mr Msiska said.
He said ZRA was keen to see the outcome of the workshop as it would help address the gaps that the GIZ-supported consultancy had pointed out.
He expressed hope that the workshop would provide an opportunity for ZRA to learn about other countries' experiences in SME taxation and further assist in providing tools for understanding specific sectoral characteristics of SMEs so that appropriate strategies could be devised and implemented to manage them.