12 December 2012

Nigeria: Telcoys Lose U.S.$2 Million to System Failure - Report

Telecommunications operators in the country lose about $2 million per hour as a result of their systems failing to function because of unplanned events, or because of routine maintenance, a new report by Oracle has revealed.

Some of the operators are currently embarking on routine maintenance on their networks and customers in some areas affected in the country have been having problems loading airtime or making calls.

Apart from routine maintenance, attacks on telecoms operators' facilities in some states in the North contributed to system failure.

Chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON) Gbenga Adebayo said that the attacks have made worst the difficult operating environment operators are facing.

The report said the telecoms sector is worst hit and is followed by the financial sector, said to be losing some $1.5 million to downtime.

Senior Sales Development Manager, Middle East and Africa at Oracle Neville Deboo said that a research commissioned by Oracle on the impact of downtime on different sectors of the economy shows that telecom operators lose $2 million per hour of downtime on their network while the financial sector came second by losing $1.5 million to downtime per a hour.

He said that though the research focused on roaming service of telcos, but infrastructure and information technology solutions' inefficiency of various operators at their local network largely affect roaming services.

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