Daily Trust (Abuja)

Nigeria: Servicom Rates 13 Universities Low On Service Delivery

By Alex Abutu And Darason Pamela, 19 December 2012

The evaluation ascertained the quality of service they delivered to students and other relevant customers in a year.

SERVICOM National Coordinator Sylbriks Obriki said yesterday in Abuja while presenting the rating to the Executive Secretary of the National Universities Commission, Prof. Julius Okojie, said that Nigerian universities needed to improve their service delivery records.

Obriki said SERVICOM conducted the evaluation between November 2011 and November 2012 to ascertain the quality of services delivered to citizens hrough the tripod services of teaching, research and community services. Nnamdi Azikwe University, Awka and the University of Ilorin came top while University of Nigeria, Nsukka came last in the evaluation.

Reacting, Okojie said that the decay in the education sector was responsible for the moral decadence in the society.

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