20 December 2012

Zambia: Airtel Ready for Rebased Currency

AIRTEL Zambia has said it is technically ready for the rebased currency after allocating K3.1 billion and assured that there will be no interruption in its service provision during the changeover period.

In an interview in Lusaka yesterday, Airtel head of communications and Government relations, Chabuka Kawesha said the company was technically ready to handle the rebasing exercise.

"All what I can say is that Airtel is fully set to handle the rebasing exercise. We have put in place various technical operations to make sure that all our five million customers do not experience any interruption related to rebasing of the currency," Dr Kawesha said.

He said Airtel Zambia was prepared for the challenge considering the strides the company has made towards the rebasing process.

He said starting from this week customers had already started receiving messages about the dual display of tariffs in both the new and old Kwacha.

Dr Kawesha said the collaborations and discussions the company had been holding with Bank of Zambia, Zambia Information Communication Technology Authority, Zambia Association of Chambers of Commerce and Industry, and other stakeholders enabled Airtel Zambia to adequately prepare itself.

Airtel also received overwhelming support from customers who had been making enquiries concerning the rebasing of the currency.

Dr Kawesha said this had helped the company disseminate information to the customers because the company saw the need to sensetise them through responses to various queries concerning the exercise.

On the cost of rebasing, Dr Kawesha said Airtel Zambia would spend K3.1 billion and that other costs would be shared in the industry on long-term basis.

He added that the telecomunications firm would start rolling out on the market new scratch cards reflecting the rebased currency on January 1, 2013.

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