Following the unprecedented passenger movement at the Murtala Muhammed International Airport, Lagos occasioned by the Yuletide season, passengers are having a tough time reclaiming their luggages on arrival due to faulty conveyor belt.
In-bound passengers have been experiencing difficulties at the baggage reclaim area, however, the Federal Airports Authority of Nigeria (FAAN) yesterday appealed to travellers to exercise patience as it is working to ensure their comfort during this season.
Airport sources say the conveyor belts at both the D and E wings had broken down completely, which made it impossible for passengers to reclaim their luggage after going through immigration on arrival.
There are two conveyor belts each at the D and E wings of the airport while the E- Extension Wing, was last week installed with one which was undergoing test run by FAAN.
The luggage conveyor belts had been epileptic for years due to old age and passengers could spend hours at the airport waiting to reclaim their luggage.
Sources said Delta Air Lines passengers arriving from Atlanta, Georgia experienced over two hours delay at the baggage reclaim area until FAAN had to use the short conveyor belt at the E wing extension to complement the collapsed one.
FAAN's General Manager, Public Affairs, Mr. Yakubu Dati who confirmed that the conveyor belts had been having some challenges in the past few days, attributed the challenges to the ongoing remodeling exercise at the airport.
He assured that on completion of the project, passengers would have seamless travelling experience within the airport.