This Day (Lagos)

10 January 2013

Nigeria: Etisalat, Alcatel-Lucent Sign Fresh Agreement Over Service Quality

Etisalat has signed fresh agreement with Alcatel-Lucent, a mobile, fixed and Internet Protocol (IP) Technology Company, to boost its service quality delivery in 2013.

The agreement signing ceremony took place recently at Etisalat Nigeria's corporate headquarters in Lagos.

The fresh agreement became the sixth phase of agreement signed in recent times, between the two companies since Etisalat Nigeria started telecoms business in Nigeria in 2008.

Alcatel Lucent has been its technical partner for the provision of Establish Operate and Transfer Services for the establishment of a Public Mobile Cellular Service in Nigeria for Region 2 of its network which comprises Lagos, Ogun, Oyo, Osun, Kwara, Ondo, Ekiti, Edo, Kogi and Delta states.

Chief Executive Officer of Etisalat Nigeria, Mr. Steven Evans described the contract signing as a milestone towards the company's drive to continually upgrade its network to provide better services to its customers around the country.

"This is a significant milestone as we move into the next phase of our network roll-out. We plan to increase our cell sites by an additional 1,000 in 2013 and this agreement is towards achieving that target. We are happy to be partnering with Alcatel-Lucent, in fulfillment of our promise to continuously deliver quality and innovative services to our customers," he said.

He explained that the agreement with Alcatel-Lucent is for the provision of equipment and services for the expansion of its network in various states. "This agreement being executed is for phase 6 of the project and it is to further expand and strengthen the network in the region. Under this phase 6, Alcatel is to build additional sites and provide the necessary equipment and services for the integration of the sites into the Etisalat Nigeria network," he added.

President of Alcatel-Lucent's activities in the Middle East & Africa, Turkey and Azerbaijan, Amr El-Leithy, said: "This new agreement further strengthens our long-standing relationship with Etisalat covering numerous projects, and demonstrates their confidence in our ability to build, deliver and deploy end-to-end complex networks with strong local expertise and support capabilities. We are committed to supporting Etisalat's growth in Nigeria and ensure world class services for its customers, and we look forward to continuing our successful working relationship into the future."

In September 2012, Etisalat Nigeria also signed an agreement with Huawei for the supply of equipment and services for the expansion of its network throughout Nigeria.

Evans said network expansion and strengthening in Nigeria are important aspects that Etisalat was committed to.

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