Kenya power says it will roll out a web based Customer Service System which will enable customers query and review their electricity account transactions via its website.The power distributor has borrowed a leaf from its twitter account,where most customers are now going to query their bills, report outages among other services.The system is now under trial
The Star (Nairobi)
Kenya Power Learns From Twitter
By Joan Wairimu, 25 January 2013Copyright © 2013 The Star. All rights reserved. Distributed by AllAfrica Global Media (allAfrica.com). To contact the copyright holder directly for corrections — or for permission to republish or make other authorized use of this material, click here.
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