27 January 2013

Rwanda: Hospitality Education Made a Priority

Kigali — The Tourism Chamber, part of the Private Sector Federation in Rwanda, has completed a field study aimed at establishing service levels and competence among staff encountered in off the books, off the record, and incognito visits by the consultants' staff.

The Rwanda Development Board (RDB), for the past few years has been involved in an intensive campaign to create better skills through improved and advanced industrial and vocational training.

It has taken the survey results as a confirmation that their policy of attracting hospitality training institutions was and remains valid.

It has equally called on employers to take advantage of available refresher courses for staff in contact with clients.

Rica Rwigamba, Head of Tourism and Conservation at the RDB, was quoted as having said,

"The government is happy that the private sector is taking the lead in looking for solutions to the challenges facing our hotel industry."

Copyright © 2013 East African Business Week. All rights reserved. Distributed by AllAfrica Global Media (allAfrica.com). To contact the copyright holder directly for corrections — or for permission to republish or make other authorized use of this material, click here.

AllAfrica publishes around 2,000 reports a day from more than 130 news organizations and over 200 other institutions and individuals, representing a diversity of positions on every topic. We publish news and views ranging from vigorous opponents of governments to government publications and spokespersons. Publishers named above each report are responsible for their own content, which AllAfrica does not have the legal right to edit or correct.

Articles and commentaries that identify allAfrica.com as the publisher are produced or commissioned by AllAfrica. To address comments or complaints, please Contact us.