Ghana: NHIA Demands Attitudinal Change From Workers

A three-day annual review conference for district managers, claims and public relation officers of the Central Regional branch of the National Health Insurance Authority (NHIA) is underway at Winneba.

The participants would discuss issues bordering on registration, claims management, ID card renewals, and other emerging developments geared at the advancement of the health insurance policy.

Opening the conference, Alhaji K. Mettle, Central Regional Manager of the NHIA, called for a serious attitudinal change among NHIA workers in the region, saying, "this is the only way we can assist the policy to achieve its set goals."

Alhaji Mettle announced that there were plans to intensify educational programmes on the tenets of the NHIA, with the view to increasing the membership level of the scheme to cover at least 50 percent of the region's population, which stands at 2,201,863.

He said the NHIA would roll-out capitation and biometric registration programmes in the region this year, and charged all district managers and core officers implementing the policy in the region to work harder than before.

The Regional Manager said the NHIA had advanced plans to set up a claims processing centre in the Central Region by the beginning of the second quarter of the year, to cater for both the Western and Central regions.

He expressed the hope that the rolling out of the claims processing centre, the capitation and the biometric registration systems would go a long way to improve the current health delivery policy, and further called for efficient resource management from the district managers.

About 60 participants, including district managers, claims officers and public relation officers in the region, are attending the conference.

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