Supply chains are judged by their speed, agility, accuracy, visibility and costs; therefore fine picking an average of 2000 items a day and packing a continuous stream of orders for despatch every two hours, to destinations throughout sub-Saharan Africa, is not for the fainthearted.
For Crossroads, the prize for developing these capabilities was a contract for the warehousing, stock management and distribution of Samsung parts throughout sub-Saharan Africa. Distribution in South Africa represents 80% of the total orders fulfilled in the region. Enhanced visibility and the ability to combine advanced warehousing and cross-docking capabilities with the largest long and short haul fleet in the country, has enabled the company to handle an increased volume of 40%, in just over a year. It has also set the company up as the logistics partner of choice for the ICT industry.
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