LACK of proper knowledge on quality fibre optic and network products have resulted into poor Internet Communication (IT) systems, plunging most customers into massive losses.

This was revealed by the Fumo Communications CEO, Mr Thomas Morawski, in a one-day workshop to IT industry stakeholders held in Dar es Salaam.

"Most customers have been failing to make right decision on materials for cabling thus ending up on substandard fibre optic and networking products with poor performance," he said. Some greedy contractors have been overpricing their clients taking advantage of their ignorance on quality IT materials.

"We are actually providing free education to the public for them to come to a right decision on which quality materials to procure," he added. He said as the IT industry is growing steadily, it was high time for the stakeholders to make knowledge based investments that will offer necessary skills on the proper materials for installation of efficient internet services.

The Infratech Limited Managing Director, Mr Edwin Kasanga, underscored the need for deeper information that will answer customers' questions on proper fibre optic products which reflect value for money. Infratech is the authorized representative and distributor of Fumo communications range of products in East Africa region.

Due to the immense increase in international data transfer, there is need for enhanced technologies like fibre-to-the-X solutions to cater and satisfy the already enormous huge demands.