Independent Electoral and Boundaries Commission (IEBC) of Kenya has owned up to a technical hitch in its electronic result transmission that has delayed transmission of results from polling stations countrywide.
CEO James Oswago explained that the hitch had been occasioned by a low disk space in one of its servers.
To resolve the problem, IEBC's engineers have added the disk capacity of the affected server, said Mr Oswago.
Addressing a press conference at Bomas of Kenya, Mr Oswago gave an assurance that the system has improved its performance since the repairs were done.
He also added that agents of respective presidential candidates had been fully briefed about the hitch.
"The chief agents and ICT experts of the respective presidential candidates have been fully briefed and involved to ensure optimal functining of the system. It is necessary that we maintain a cool approach to this activity," said Mr Oswago.
The temporary collapse of the results transmission system caused anxiety after IEBC stopped relaying the Presidential results for hours.
Both Jubiliee and Coalition for Reforms and Democracy officials protested the delay in relaying of results and accused the IEBC of negligence after all its top officials left the tallying center.
Kericho Senator elect Mr Charles Keter wondered why the IEBC chairman and the commission's Chief Executive Officer had all left the center despite the importance of the electoral process.
"We are shocked that for the last three hours no results has been displayed here.It would have been important if the IEBC officials here especially the chairman or the CEO were here to explain or to tell Kenyans what is happening. Many people are calling us because of this," he said.
He asked the commission not to play around the results transmission issue warning it was cause for the country's troubles in the 2007 elections.
East African Legislative Assembly MP Mr Peter Muthuki who was present also complained that the failure by the commission to release continuous results was causing concerns.
"It is very unfortunate that there is no one to communicate with us despite this disturbing delay,"said Mr Muthuki.
But IEBC commissioner Mohammed Alawi called for calm saying there was no cause for alarm
He admitted that the server had experienced congestion in leading to the delay and gave assurance the hitch would be worked on.
"We had a problem a small with our server but it has been rectified we want everyone to be calm because all is well,"he assured.
The hitch was detected at around midnight forcing a lengthy delay and stagnation of visualization of the results from counties.