Nigeria: NATCOMS Kicks As MTN Ghana Plans Subscriber Compensation

29 August 2013

The National Association of Telecoms Subscribers (NATCOMS) has warned that it would go to any length to seek redress, if network operators in Nigeria fail to compensate subscribers for poor service quality. The fresh threat came up, just as MTN Ghana announced that it would begin compensation of telecoms subscribers in Ghana for poor service quality.

NATCOMS' President, Mr. Deolu Ogunbanjo, had earlier called on all telecoms operating companies in Nigeria to compensate Nigerian subscribers to the tune of N595 billion, covering all the 119 million subscribers across all networks, for various inconveniences they had suffered over poor service quality in the last 12 years.

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