SAMAKI SAMAKI, Dar es Salaam famous restaurant and entertainment chain is the first eatery in Tanzania to go digital. Dar es Salaam revelers at one of its restaurant at Mlimani City or Samora Avenue can place their orders by using tablets.
The eatery which is owned and operated by Karlito's Way Company had three outlets at Mlimani City, City Centre and one in Mbezi Beach that was gutted by a fire on Tuesday.
"We are saddened by the turn of events during the demolition exercise that left the Mbezi outlet razed to the ground. We are assessing our losses but that hasn't deterred our efforts of providing the best services in town to our customers," the Development Executive Officer, Mr Ng'winula Kingamkono said. Mr Kingamkono said that two months ago the trial period started and that they officially begun two weeks ago using tablet devices.
He said the devices were proving to be a major attraction to their customers. "The taking of orders using tablets has certainly created a buzz in town and in future we will be introducing other innovations to ensure that customers get value for their money," he said.
The Samaki Samaki Human Resources Manager, Mr Walter Mkonyi said that the employees that worked at the Mbezi Beach outlet have been redistributed to the remaining two outlets to strengthen service delivery.
Mr Mkonyi said that after the fire, an emergency meeting among the directors had been convened and the decision to hasten the process of opening another outlet in Masaki area in Dar es Salaam which will be more modern.
"Plans of opening up in Masaki were already there but with the occurrence of the fire, this needs to be done quicker. As I speak, there are people on the ground looking for the right site and other logistics are going on," he said
. Recounting about the fire, Mr Mkonyi said that they had received a notice of the demolition that covered three days from August 24 - 27, 2013 and that on August 27th in the morning, the bulldozers started demolishing prior to the elapse of the notice.
He said that the management had started moving their equipment in their stores which is outside the demolition zone but the fire started when the bulldozer touched on some electric cables leading to sparks falling on palm thatched roofing.
He said that at this juncture it was difficult to put a monetary value on the loss but promised to inform the media adding that while the premises were insured, they were awaiting investigations to be complete.
He confirmed that they had no plans on rebuilding at Mbezi Beach area.