Samsung Electronics East Africa, will this week on 11th October 2013 introduce the Galaxy Note 3 ,the Galaxy Gear smart watch and the Galaxy Note 10.1 (2014 edition) tablet in the Kenyan market.
Robert Ngeru' the Chief Operating Officer, Samsung Electronics East Africa , noted that they introduced the original GALAXY Note in 2011 and launched a whole new smart device category. The undeniable success of the GALAXY Note strengthened the company's conviction that consumers wanted higher quality features for smart devices and which better improve their lives. With the launch of Galaxy Note 3 consumers will be now tell the stories of their lives through dynamic and seamless expressions of their passions across work, play and life experiences. With a simple click of the S Pen button, users can unlock opportunities for self-expression, features that transform everyday activities into extraordinary events and access to new experiences delivered to them on Note 3's larger screen.
The Galaxy Gear smart watch which is an entirely new category has been conceived from James Bond movies is expected to function as an accessory to Samsung's market-leading Galaxy smartphones, with a small screen offering basic functions like photos, hands-free calls and instant messaging. Also, the Gear can act as an extension to a smartphone by discreetly alerting users to incoming messages and calls on its display screen, which measures 1.63 inches diagonally.
Innovatively and aligned to the global launch strategy by Samsung Electronics, Kenyans, will also the Samsung Galaxy Note 3 will come with ADH Premium.Under ADH Premium, Galaxy Note 3 owners will receive a new device if theirs breaks for whatever reason. This includes dropping the device and liquid damage.
The ADH warranty Samsung Africa announced for the Galaxy S4 towards the end of April 2013 offered 2 free repairs in a 24-month period. Similar to the original ADH warranty, Galaxy Note 3 owners get 2 free incidents in a 24-month period. Unlike the S4, however, incidents accumulate when you buy a new "premium" Samsung device.
This means that if you used 1 or none of the incidents allowed by the warranty, the remainder carry over to the flagship Samsung device you buy for the next 24-month period. In addition to the warranty, Samsung announced that they will operate a dedicated call centre for the Galaxy Note 3, and will fetch the broken device and deliver the replacement directly to the owner.
Samsung is also offering guaranteed buy-back on the Galaxy Note 3 for the first 12 months of up to 25% of the original value of the device.
Peter generates technical content for CIO East Africa and the International Data Group News Service, he also contributes to PC World and Computer World. Peter is classically trained in computing and information management, and he is currently pursing an MBA program in Management Information Systems at the University of Nairobi, @peternalika