Ethiopia: Miscommunication - Telecoms Expansion Targets Quantity Not Quality

Although ethio-telecom is in the midst of an expansion to increase the number of service beneficiaries, such as mobile subscribers, and to that effect investing a large amount of money in the sector, mobile communication has continued to be unreliable in several parts of Addis Abeba.

Last week, a passenger going by taxi from Kotebe to Megenagna, in Yeka district, saw a person he knew walking on the street. He wanted to talk to him and dialed his number, but was not able to connect. He was angry with ethio telecom's recorded voice, which informs customers that they cannot connect and that they should try again later.

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