Premium Times (Abuja)

Nigeria: Arik Introduces Mobile Booking App - Official

Arik Airlines says it has introduced a mobile and tablet booking app through which passengers can book and pay for its tickets.

A statement released in Lagos on Thursday by the airline's spokesperson, Ola Adebanji, said the app would present consumers with an 'easy-to-use interface'.

It added that it was introduced in a bid to enhance customer experience.

The statement explained that customers would enter their preferred dates and number of passengers, then select the flight or flights from their desired schedule.

"Payment is similarly simple, because the app is unique to Arik; there are no fees levied by third-party booking services, leaving customers with the best possible rates.

"The app also includes a 'Remember Me' feature, allowing customers to easily pick a card from a list of their registered cards without needing to enter full details of their bank card each time they make a purchase."

The statement quotes Michael Arumemi-Ikhide, the airline's Global Chief Executive Officer (GCEO), as noting that the airline has continued the ongoing revamping of its technology.

Mr. Arumemi-Ikhide said the airline had done that by becoming the first sub-Saharan airline to introduce a mobile and tablet booking app.

"The popularity of mobile commerce has increased massively in Africa and we are delighted to be the first Sub-Saharan African airline to offer customers a dedicated booking app to enhance our service.

"Mobile penetration far exceeds the reach of the Internet in Nigeria and West Africa and additions like this help to position Arik as a 21st Century operator, using cutting edge technology to improve ease of service and customer interaction," it said.

The statement also said that the app was free to download on Blackberry, iOS or android devices, adding that the app marks the latest of a raft of planned enhancements in the coming months.

Ads by Google

Copyright © 2013 Premium Times. All rights reserved. Distributed by AllAfrica Global Media ( To contact the copyright holder directly for corrections — or for permission to republish or make other authorized use of this material, click here.

AllAfrica publishes around 2,000 reports a day from more than 130 news organizations and over 200 other institutions and individuals, representing a diversity of positions on every topic. We publish news and views ranging from vigorous opponents of governments to government publications and spokespersons. Publishers named above each report are responsible for their own content, which AllAfrica does not have the legal right to edit or correct.

Articles and commentaries that identify as the publisher are produced or commissioned by AllAfrica. To address comments or complaints, please Contact us.