Union Bank Nigeria Plc has unveiled a five-year strategic plan that will see the bank becoming a highly respected provider of quality banking services. The 5-year strategic plan is expected to indicate what, where and how to play in the market. The strategic plan will also strive to improve the bank's quality of customer experience, quality of its clients, as well as quality of its talent.
Other areas of improvement are quality of its banking platform, quality of its professional services and quality of its earnings.
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