16 May 2014

Nigeria: New E-Savings Account From FCMB

Lagos — PROSPECTIVE clients can now open bank accounts from the comfort of their homes thanks to an initiative by a local financial services provider.

Lagos-based First City Monument Bank (FCMB) has introduced the e-saving account that would allow customers to open accounts through any mobile device.

The company said the new account was an online-based savings account, which would enable prospective customers to complete their account opening process with the FCMB without the need to fill out any physical form(s) or visit a branch.

In a statement, the bank explained that the development was aimed at utilizing technology to reduce the time it would take to open an account, while also improving the customer service and customer experience.

“The platform effectively extends the bank's e-business offering by enabling new customers to open accounts. Existing customers already have access to various electronic banking services, including online banking, mobile banking and a range of international cards,” FCMB stated.

Although the bank noted its platform was currently offering just one savings product, it said that other types of accounts would soon be made available to give consumers the opportunity to select the right type of account for their banking needs.

The FCMB e-savings account, the bank said, was unique, adding that once information submitted passed the bank's due process checks, customer would be provided with an account number within minutes of completion and submission of the form.

The statement quoted the Head of Retail Banking, FCMB, Olu Akanmu, as saying, the bank was proud to introduce the new online account opening platform to complement its wide range of value-added offerings.

“This new service provides customers with a fast, reliable, less cumbersome and convenient method of commencing a banking relationship through our corporate website and Facebook page.”

Copyright © 2014 CAJ News Agency. All rights reserved. Distributed by AllAfrica Global Media (allAfrica.com). To contact the copyright holder directly for corrections — or for permission to republish or make other authorized use of this material, click here.

AllAfrica publishes around 2,000 reports a day from more than 130 news organizations and over 200 other institutions and individuals, representing a diversity of positions on every topic. We publish news and views ranging from vigorous opponents of governments to government publications and spokespersons. Publishers named above each report are responsible for their own content, which AllAfrica does not have the legal right to edit or correct.

Articles and commentaries that identify allAfrica.com as the publisher are produced or commissioned by AllAfrica. To address comments or complaints, please Contact us.