Ethiopian has won the 2014 Airline Reliability Performance Award from Bombardier Aerospace, the airline announced.
The award was given to Ethiopian for achieving an average dispatch reliability rate of 99.4 percent, making it first in the overall Q-400 product category for the Middle East and Africa region.
The award recognizes the skill and dedication of Ethiopian employees working on the turbo prop and light aircraft of the airline.
Ethiopian CEO ,Tewolde Gebremariam said; "We are pleased to receive the award for the fourth year in a row. I wish to thank our employees and especially those working in our light aircraft and turbo-prop section for this outstanding result. It is the fruit of their continued dedication and hard work. We are committed to providing to our esteemed customers reliable schedule and punctual flights at all times."
Bombardier Vice-President Customer Service and Support,Todd Young said: 'Ethiopian Airlines was the first operator to introduce the Bombardier Q400 in a dual class configuration. Indeed, they have a well-equipped maintenance space and recently certified as a Bombardier authorized service facility for the Bombardier Q400 aircraft. Ethiopian won this reliability award for the fourth times which is a testimony to their commitment to their quality of maintenance and utilizing Q400 for both Regional and Domestic routes. It is my great pleasure to once again recognize their effort and achieving this reliability award".
Ethiopian currently operates 13 Q-400 Next Generation aircraft, of which five of them are re-configured in to business and economy class with 7 and 60 seats respectively. The Q-400 is an ideal aircraft for domestic and regional flights with a speed closer to narrow body jet airplanes and with reduced noise, fuel consumption and emission.
Ethiopian flies the Q-400 to 18 domestic destinations and regional routes such as Djibouti, Mombasa, Nairobi, Kilimanjaro, Dar-es-Salaam, Zanzibar, Entebbe, Kigali, Juba, Khartoum and Hargeisa.