NAIROBI residents will access services through a seamless integration and electronic payment system, Governor Evans Kidero said yesterday. Kidero said the online portal will bring services closer to the residents and create a one-stop shop where they can get detailed information on the county.
The information will include news, events and online payments and will be relayed on the website, www.nairobi.go.ke. "This is another intervention to enhance service delivery to my people. All the investors and visitors will be able to access information on business permits, land rates and the different tourist attraction sites in our country," Kidero said.
Speaking during the launch at City Hall, Kidero said the portal will "revolutionise Nairobi to a digitised city by the end of next year", through a partnership between the Nairobi city government, e-momentum Systems Ltd and ICT authority.
The project was incepted in April, when the World Bank allocated the county government $16.8 million (about Sh1.5 billion) to improve ICT. Deputy Governor Jonathan Mueke said the portal will allow people from around the world to have a glimpse of what Nairobi county offers in terms of service delivery and to enhance interactivity within the city.
"This is another pillar of our road map that will enable citizens to apply and pay for transactions and get receipts within the portal in a more convenient manner," Mueke said.
He said the platform will provide the government with a valuable mechanism to gauge the expectations of the citizens with respect to service delivery. This comes days after the county launched an electronic payment system. Mueke said the system now yields Sh2 million a day to the country's revenue.