15 July 2014
Kenya: Water Bills to Be Sent Via Sms
By Wambugu Kanyi
NYERI Water and Sewerage Company will no longer send clients hard copy bills through the post office but will be sending it via text messages.
In a notice issued by its management yesterday, the water company said due to the company's core values of enhanced customer satisfaction and efficiency, they will use e-billing via the mobile handsets or e-mails.
The service begins in August. The company urged customers to update mobile phone numbers and other contacts in the company.
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