Tanzania: Barclays Tanzania Scales Up Services

Dar es Salaam — Barclays Bank Tanzania has launched a service guarantee product, which is meant to improve customers experience at the banks across the country.

Speaking at the launching ceremony last week in Dar es Salaam, Barclays Head of Products, Segments and Retail Strategy and acting Retail Director, Ms Musa Kitoi said with the service guarantee initiative, the bank commits to provide the customer delivery of service at a defined standard and defined time.

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