22 August 2014

Kenya: Nairobi Launch Cashless Parking System to Boost Revenues By 30 Per Cent

Motorists in Nairobi will no longer waste time looking for parking attendants or waiting for change beginning September 1.

They will now pay parking fees using phones, as part of the county government's plan to digitize its operations within the next two years.

Motorists will dial *217# and select 'parking' and then enter the vehicle registration number. The system will ask for details such as parking duration and zone and also the type of vehicle. Having paid the parking fee, the motorist will receive an SMS notification. One can also pay through the Nairobi County App.

In addition, motorists may also opt to pay through the county website at http://epayments.nairobi.go.ke by opening an account.

Payments can be done using MPESA, Airtel, VISA, Mastercard, Kenswitch, Orange Money and YuCash. One can also pay through Cooperative Bank and Co-op 'Kwa Jirani' agents.

The cashless parking system is mandatory for all motorists within Nairobi County.

According to Deputy Governor Jonathan Mueke, the new system is expected to boost county government revenue from parking fees by 30 per cent.

The system is part of the Nairobi County ICT Transformation Programme to improve service delivery and enable citizen participation in governance.

"We have been collecting about Ksh2.2 million per day in parking fees. We expect this to increase as we seal all loopholes created by the manual system, which we estimate has been losing up to 30 per cent of the parking fee revenue collected daily," said Mueke at a media briefing in his office Friday.

He added that a one-week pilot phase will kick off on Monday along Nairobi's Haile Selassie Avenue.

Parking attendants' role will now be limited to verifying whether a motorist has using special devices. Motorists whose vehicles have been clamped for non-payment will settle the unpaid fees using the same payment system. This, Mueke said, will minimize corruption.

"This is an advanced system that not only brings convenience to users but also eradicates corrupt practices such as extortion through arbitrary clamping of vehicles," the deputy governor said.

Danson Muchemi, CEO of Webtribe, the IT firm that developed the system, said that they had tested it and had put in place a back-up system to avoid disruption.


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