Despite improvements recorded in the Nigeria's Information and Communication Technology, ICT, industry in 2014, there were a number of challenges faced by the sector. For instance, consumers of ICT products and services, especially telecoms services were hit with consistent poor quality of service.
From dropped calls, unsolicited commercial text messages to undelivered text messages, importation of substandard mobile devices, poor quality of service in the country remained unabated among service providers despite policies and regulations put in place by the regulatory agencies.
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