Aviation stakeholders who many feared will not be prepared to embrace the technological change and passenger- centred policies the new Aviation Minister, Chief Osita Chidoka introduced to the aviation sector since assuming office last year, have surprised everybody. Stakeholders, especially passengers and airline operators have keyed into the Aviation Passenger's Service Portal for improved information between passengers, agencies and airlines.
Passengers have been able to keep the airlines on their toes by promptly reporting any erring airline to the aviation agencies for appropriate sanctions. It will be recalled that at the launching of the Aviation Passenger Services Portal, APS, on December 6, 2014 and the Aviation Commits Initiative (ACI) on 3rd February 2015, the minister emphasized the need for automation in the operations of all the Aviation Agencies.
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